A legal disclaimer

​

1. Booking

Booking a lesson with Resilient Sharks confirms that you accept these Terms & Conditions.

2. Payment

All lessons must be paid for in advance. Your place is only confirmed once payment has been received.

3. Missed Lessons

Missed lessons are non-refundable. Where possible, we may offer a make-up lesson, but this cannot be guaranteed and is subject to availability.

4. Cancellations

If Resilient Sharks needs to cancel a lesson, we will offer either a replacement lesson or a credit.

5. Medical Information

Parents or guardians must inform us of any medical conditions, allergies, injuries or additional needs before lessons begin and keep us updated if anything changes.

6. Supervision

A parent or responsible adult must remain at the venue throughout the lesson unless advised otherwise by Resilient Sharks.

7. Behaviour

We aim to provide a positive, respectful and safe environment. Swimmers are expected to follow the coach's instructions and treat others with kindness and respect.

8. Safety

For safety reasons, coaches' instructions must be followed at all times. Resilient Sharks reserves the right to refuse participation if a swimmer's behaviour places themselves or others at risk.

9. Photography

Photos or videos may occasionally be taken for promotional purposes only with prior parental consent. Consent can be withdrawn at any time.

10. Personal Belongings

Resilient Sharks cannot accept responsibility for lost, damaged or stolen belongings.

11. Changes

Lesson times, coaches or venues may occasionally change due to circumstances beyond our control. We will always aim to give as much notice as possible.

12. Data Protection

Personal information is collected only for the purpose of providing swimming lessons and is handled in accordance with UK data protection legislation.

13. Contact

If you have any questions, please contact Resilient Sharks and we will be happy to help.

Thank you for choosing Resilient Sharks. We are committed to helping every swimmer build confidence, develop excellent technique, and become stronger, more resilient swimmers in a safe and enjoyable environment.